If the payment had not gone through, Groupon would have sent an email titled "NOTICE: Failed Transaction For Your Voucher." You can search your inbox for this email (including your spam folder). Or, the payment could have not gone through. Check all your email inboxes to ensure you don't have a receipt for the Groupon voucher in a different email account. Your Groupon could be attached to another account. If you do not see the Groupon voucher you are having issues with here, this means it was not purchased. Select the Groupon you are having issues with by clicking on 'View Details.' Click on the drop-down arrow and click on 'All.' Right next to the word 'Deals' there is a drop-down arrow and 'Available' is the selected option. This page automatically displays all your available Groupons. Select the down arrow next to your name and select 'My Groupons.' Your name or your account name will appear on the upper right corner of the screen. Select 'Sign In' in the top right and log in to your account with your email and password. If your Groupon isn't working, follow these few steps to make sure you have checked all the possible solutions.
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